We are to be generous not just in the results of our work, but also IN our work.

Shoddy work is not just shoddy work. It's a failure of love.

It is not loving to impose our own grid onto others. We need to understand their situation and their needs accurately, and this comes from listening to them, not coming in with our own assumptions.

The knowledge worker cannot be supervised closely or in detail. He must direct himself toward performance and contribution

We feel unfulfilled when there is a gap between what is most important to us, the realm of personal leadership, and what we are actually doing with our time, the realm of personal management. You are satisfied with your day when there is a match between what you value and how you spend your time.

When you don't have your work clearly defined, there can never be any finish point.

We need to care about beauty and not just the utility of our products because people are not only rational but also emotional. We need to treat people as whole people. This means caring about purity and the emotional side of human nature, not just utility.

With gospel-centered productivity, peace comes first, not second. the mistake we often make is to make peace of mind the result of things we do rather than the source.

Technology, hardware, and capital can be copied easily. What can't be copied easily is the culture and human capacity that create those in the first place and does so in a way that engages not just functionally with people, but also emotionally so that people want what your organization offers.

The only way to be productive is to realize we don't HAVE TO be productive. Our goal is to PLEASE God, not APPEASE God.